現在募集中の職種

ビジネスアプリケーション・シニアオフィサー（IT部門）

雇用形態

正職員

業務内容

Purpose of the position
Under the direction of Business Application Manager, and with the collaboration with other IT members, Business Application Sr. Officer is responsible for maintaining and operating business application systems (ex. donor and other supporter management systems, BI systems and other applications developed specifically for MSF Japan Office) These systems are essential for supporting internal client activities from IT perspective.
Business Application Sr. Officer is also expected to contribute to improve/enhance IT internal processes and controls.

Objective
Business Application Sr. Officer is responsible for the effective management of IT systems and services, business-related IT initiatives. This includes the strategic use of internal and external resources—such as temporary staff, IT vendors, and financial assets—to ensure optimal performance and alignment with organizational goals.

Main Responsibilities
1, System maintenance and system operation support
2, System management and enhancement
3, Contribute to Enhance internal IT processes and procedures

職務内容・応募条件についての詳細は英文 Job Descriptionをご参照ください。

応募締切日

・We will close the position as soon as we find the best candidate. 

応募専用メールアドレス

• ※Job Descriptionをご確認の上、応募書類をこちらのアドレスにお送り下さい

hqhr-recruitment@tokyo.msf.org

 ・Only short-listed applicants will be contacted.

ビジネスアプリケーション・シニアオフィサー（IT部門）

雇用形態

有期雇用

業務内容

Purpose of the position
The Business Application Senior Officer plays a key role in driving MSF Japan’s technology-driven transformation. This includes leading the introduction, implementation, and adoption of selected platforms and services while ensuring they are deployed effectively and appropriately. The role also requires hands-on configuration, data validation, prototyping, and continuous improvement leadership.

Objectives
The Business Application Senior Officer ensures that MSF Japan’s business applications and IT services operate effectively and support organizational goals. The role manages systems using a combination of strategic planning, vendor coordination, and hands-on work, while making appropriate use of internal and external resources. The Senior Officer also provides timely and accurate data, supports cross‑departmental projects with suitable IT solutions, develops application plans aligned with MSFJ’s strategy, and offers expert advice to internal stakeholders.

Main Responsibilities
1, Unified Supporter Data Platform
2, Salesforce Enhancement; start from Corporate and major donors
3, Marketing Automation Preparation
4, Operation & Continuous Improvement 

職務内容・応募条件についての詳細は英文 Job Descriptionをご参照ください。

応募締切日

・We will close the position as soon as we find the best candidate.  

応募専用メールアドレス

• ※Job Descriptionをご確認の上、応募書類をこちらのアドレスにお送り下さい

hqhr-recruitment@tokyo.msf.org

・Only short-listed applicants will be contacted.

マーケティング・オフィサー＜デジタルファンドレイジング／既存支援者担当＞（ ファンドレイジング部門）

雇用形態

正職員

業務内容

ポジションについて
ファンドレイジング部マーケティング･マネジャー（既存支援者担当）やチームメンバー、組織内外の関係者とともに、MSFの活動資金を確保するために、主にデジタルチャネルやテクノロジーを活用して、支援者の方々とのコミュニケーションや接点の維持・強化、緊急時などの募金活動、体験の向上などに取り組みます。
本ポジションが所属するマーケティングチーム（既存支援者担当）は現在4名体制です。チームが担うさまざまなチャネルの中で、本ポジションはデジタル領域を主に担当します。

主な業務内容：
・ 支援者向けデジタルコミュニケーションの戦略・計画の立案・策定
・ 主にデジタルチャネル（メールやウェブサイトなど）を活用した取り組みの企画・実行・改善
・ データ分析や報告
・ マーケティングテクノロジー（CRMやCDP、MAツールなど）活用の推進




 

職務内容・応募条件についての詳細は英文 Job Descriptionをご参照ください。

応募締切日

2026年07月20日(月)

応募専用メールアドレス

• ※Job Descriptionをご確認の上、応募書類をこちらのアドレスにお送り下さい

hqhr-recruitment@tokyo.msf.org

・Only short-listed applicants will be contacted.
・We will close the position as soon as we find the best candidate. 

ドナーエンゲージメント・シニアオフィサー（ファンドレイジング部門）

雇用形態

正職員

業務内容

Purpose of the Position

This newly created position plays a key role in nurturing relationships with existing donors and contributing to sustainable funding to support MSF’s social mission. Reporting to the Marketing Manager and working closely with cross-functional teams, this role focuses on delivering thoughtful and relevant communications and activities for existing donors. These efforts focus particularly on donors who have demonstrated deeper engagement, trust, or ongoing support, bridging broader donor communications and more personalised relationship-building. The position also contributes to a consistent, positive, and meaningful donor experience across teams and channels by actively listening to donor voice and feedback, understanding donor needs, values, and expectations, and translating insights into improvements.

Objectives

• Contribute to sustainable funding, both directly and indirectly, by fostering long-term relationships with existing donors.
• Support donors in maintaining trust and a sense of meaningful connection with MSF, including those with a strong and sustained commitment.
• Improve donor experience by deepening understanding of donor needs, values, and feedback, and applying these insights to communications and relationship-building practices.


Main Responsibilities

1. Strategy, Planning & Reporting (approximately 10% of time)
2. Donor Communications & Relationship-Building (approximately 50% of time)
3. Donor Voice, Insight & Experience Improvement (approximately 20% of time)
4. Collaboration & Partner Management (approximately 10% of time)
5. Team Support, Capacity Building & Process Improvement (approximately 10% of time)
 

職務内容・応募条件についての詳細は英文 Job Descriptionをご参照ください。

応募締切日

2026年07月12日(日)

応募専用メールアドレス

• ※Job Descriptionをご確認の上、応募書類をこちらのアドレスにお送り下さい

hqhr-recruitment@tokyo.msf.org

 ・Only short-listed applicants will be contacted.
・We will close the position as soon as we find the best candidate.