現在募集中の職種

ドナーエクスペリエンス・シニアオフィサー（ファンドレイジング部門）

雇用形態

正職員

業務内容

Purpose of the Position
This newly created position is responsible for leading cross-functional, donor-centric initiatives to enhance donor experience, strengthen engagement, and foster long-term relationships. Reporting to the Marketing Manager and working closely with relevant teams, this position serves as a catalyst in listening to donor voices and feedback, understanding needs and values, integrating feedback into strategies and initiatives, and ensuring a consistently positive experience across all touchpoints.

Objectives
• Shape strategies that place donors at the heart of our work, ensuring their voices inform decisions and their contributions are recognised as essential to our shared mission.
• Foster engagement and inclusion by enabling donors to connect meaningfully and empowering them as active partners in humanitarian action.
• Drive continuous improvement in donor experience through insights and knowledge-sharing to enhance organisational capacity to build lasting relationships.
• Cultivate a culture of collaboration and donor-centric approach by establishing mechanisms that align teams and encourage shared responsibility for donor experience.

Main Responsibilities
1. Strategy & Planning
2. Research & Insights
3. Experience Management
4. Engagement Initiatives
5. Resource & Partner Management


 

職務内容・応募条件についての詳細は英文 Job Descriptionをご参照ください。

応募締切日

2025年12月08日(月)

応募専用メールアドレス

• ※Job Descriptionをご確認の上、応募書類をこちらのアドレスにお送り下さい

hqhr-recruitment@tokyo.msf.org

・Only short-listed applicants will be contacted.
・The selection process will start in order of application.